IPAD issue with app store loading..

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IPAD issue with app store loading..

Hi All,

I have very strange issue of using app store in my new Ipad. In my home network if I connects to app store it shows "loading..." and after few minutes it says "Cannot connect to iTunes Store" (But Safari web browser works fine and able to connect to any website. Using my laptop itunes, I am able to connect to itunes store.) The same problem is encountering in my Ipod Touch(IOS 6) also. But If I use any of these apple devices in any other network outside my home network(even with my neighbor's network who uses same service provider as me) it works very well. I use Beetel ADSL2+router(450TC1). Even I connected a new WiFi router to this modem and tried, but no luck. So guessing it has nothing to do with WiFi router. I am trying this for the past few weeks. Can anybody help to find out the issue?. I suspect it could be some issue with modem, because it works in all other networks..

iPad, iOS 6

Posted on Nov 17, 2012 9:46 AM

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Answer 1

Nov 17, 2012 9:48 AM in response to dhanuk

App store frequently asked questions

http://support.apple.com/kb/HT2001

Cannot connect to iTunes Store

http://support.apple.com/kb/TS1368

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Answer 2

dhanuk Author

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Nov 17, 2012 8:27 PM in response to GrumpyGator

I have already gone through this link and I believe there can be nothing wrong with my devices(Ipad or I pod touch) because these devices works nicely in all wifi networks except my home network. Even in my home network only appstore(and same for other stores like itunes store) has the problem. Safari works nicely, and through my laptop I can access appstore.

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Answer 3

HACKINT0SH

Level 5

5,810 points

Nov 18, 2012 2:19 PM in response to dhanuk

This is a new problem? The last few days there have been a lot of server problems again.

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Answer 4

dhanuk Author

Level 1

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Nov 18, 2012 7:12 PM in response to HACKINT0SH

No.. I haven't ever able to connect to app store from my apple devices via my home network. Do we need any specific setting in ADSL modem?. But it just simply work through all other network(including my neighbour's who has same ISP connection). Is there any way to do a appstore reachability test or a packet capture app for IPAD/IPOD TOUCH so that I can see whats going on in my network?

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