i do not have the Facetime icon on my new iphone 5

There has never been a facetime icon on any iphone.

As the manual explains, open contacts, select a contact, scroll down to Facetime button

I did the same thing...there is a facetime app and I deleted mine to...if you go to apple.com and pull up the iPhone 5, you sill see that there is a FaceTime app on it...I'm trying to find out how to get mine back as well

Nope, no FaceTime icon.

MaryMo7112 wrote:

I did the same thing...there is a facetime app

No there isn't.

Here is a screen capture from the apple.com site of the iphone... I can't see a Facetime icon

It's the invisible one, just to the right of the Settings icon.

Oh there it is!! I see it. i see it!!!

stedman1 wrote:

It's the invisible one, just to the right of the Settings icon.

Cool! How do I make my icons invisible? 😉

stedman1 wrote:

It's the invisible one, just to the right of the Settings icon.

Cool! How do I make my icons invisible?

With your "Rose coloured glasses" ;-)

When you on apple.com, select built in apps under iPhone 5 and scroll down you will see the icon...no it doesn't show on the phone that ocean20 posted but take a look

First things first. Make sure the service is activated. Settings / Messages / iMessage

Checked, service is activated

Apple.com - iPhone 5 built in Apps

Video calls on tap.

FaceTime works right out of the box — no need to set up a special account or screen name. And using it is as easy as it gets. Let’s say you want to start a video call with your mom. Find her entry in your contacts and tap the FaceTime button. Or tell Siri, “FaceTime with Mom.” Or maybe you’re already talking to her and you want to switch to video. Just tap the FaceTime button and get ready to smile.

No mention of an APP. Like everyone is saying - go to contacts - pick one - and press the FaceTime BUTTON.

stedman1 wrote:

stedman1 wrote:

It's the invisible one, just to the right of the Settings icon.

Cool! How do I make my icons invisible?

With your "Rose coloured glasses" ;-)

Of course! So obvious now that you point it out.