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Unusual 8003 error - iTunes - Purchases or Apps

Experiencing this error on a Win7 based machine, MacBook Pro and iPad 2 under the same profile. I am able to access and browse the store Ok, I am able to make purchases, songs, books, apps etc however, they simply will not download and the 8003 error is experienced. I followed Apple Q's steps - HT2292, TS1368 but no joy. All devices access the net via my home network device, a Linksys X3000 modem/router with latest firmware update.


One option I tried that did work was to tether my cell/mobile phone to my iPad and was able to download all updates to Apps and book purchases to my iPad. The cell phone accesses the interent via my providers 3G network and not via my home network and ISP. However, when I sync the iPad to either the Win 7 or Mac Book the new downloads and updates will not sync with iTunes on either device. My purchases still show up as available downloadable content in iTunes for either device.


I checked to see whether the problem is experenced for other forms of content on iTunes. I purchased a song via iTunes and experienced the same 8003 error, so the problem is not isolated to books alone. All current relevant updates for OS's to Win7, MacBook and iPad have been applied. This is not a firewall problem as I can access the store fine. The last time I accessed the store prior to this was about 1 month ago and everything worked fine.

Windows 7

Posted on Nov 17, 2012 1:42 PM

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4 replies

Nov 17, 2012 3:45 PM in response to BI51

Very interesting! I'm having the exact same problem but am using a Linksys X2000. Everything was working great until I upgraded the firmware yesterday. Since then, I'm unable to download anything from iTunes (-8003 error) on the AppleTV or my PC, but I can still browse the Apple store and watch previews.


I've restored the router to factory settings a few times just to be sure something wasn't disabled.


Interestingly, I'm also unable to connect to GW2 at all, and another website I regulaly log into won't redirect. It seems something is blocking certain ports or traffic. I thought maybe some sort of SSH error, but some sites I can log into just fine (like Gmail for instance).


Going to try it with another modem / router to see if I have any luck.

Nov 17, 2012 11:52 PM in response to Kelp321

Kelp321............ Thanks a lot worked like a charm. Ticked the cookies box in the router and presto everything starts downloading. Come to think of it I updated the firmware to the router about a week ago.

I'd never have thought of this fix even though I looked through the router settings. The help file on the router for that particular setting contradicts what it actually does i.e.

Cookies

This filter blocks cookies, which are data stored on your computer and used by websites when you interact with them


That's why I never thought to tick the **** box! it seemed to be the antithesis of what I actually wanted it to do.

Unusual 8003 error - iTunes - Purchases or Apps

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