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HT1414: Use iTunes to restore your iOS device to factory settings

Learn about Use iTunes to restore your iOS device to factory settings

HT1414 iphone 4S

205 Views 2 Replies Latest reply: Nov 18, 2012 8:25 AM by missswan RSS
missswan Calculating status...
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Nov 17, 2012 4:43 PM

I will be returning my 2nd iphone 4S tomorrow because the phone keeps shutting itself off. Am I just that unlucky or is this the type of product that I can expect? In each of the phones, I have reset them clean with no positive results. "panic.plist" appears in the diagnostics. Is there maybe something else going on that nobody is catching here?

iPhone 4S, iOS 6.0.1
  • gdgmacguy Level 6 Level 6 (18,405 points)
    Currently Being Moderated
    Nov 17, 2012 8:42 PM (in response to missswan)

    There are millions of iPhone 4S users out there, including myself who have had no problems.  There's nothing to "catch".

     

    When you get your phone, are you restoring it from a backup of a previous phone?  If so, that's likely the source of your problem.  Set it up as a new phone from scratch and don't use backup at all.

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