HT5194: Apple Configurator: Backing up and restoring dataLearn about Apple Configurator: Backing up and restoring data
Currently Being ModeratedNov 17, 2012 7:26 PM (in response to IMwireless)
Try a couple of basic troubleshooting steps,
Quit the app completely and restart the iPad. Go to the home screen first by tapping the home button. Double tap the home button and the task bar will appear with all of your recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar. Restart the iPad.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.Delete the app and reinstall. You will not have to pay for it again as long as you use the same Apple ID that you bought it with. Hold down on the icon until it jiggles, then tap the X on the icon to delete the app. Tap the home button to stop the apps from jiggling. Go back to the App Store purchased tab and download the app again.The new iPad, iOS 6, 64GB WiFi