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I was locked out, was able go back into my iPad and reset my password, but now cannot retrieve my pix and other info stored. What should I do?

When I update the iOS operating system, I was locked out. I also didn't remember my log in ID and reset my password. Now that I was able to go into my accounts, I have not been ale to get all my apps and pictures back. My automatic iCloud back up was on so I assume all my info is somewhere, and I just cannot retrieve

iPad, iOS 6.0.1

Posted on Nov 18, 2012 4:26 AM

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Question marked as Best reply

Posted on Nov 18, 2012 4:29 AM

Restore from iCloud Backup Step by Step



1. Erase all contents and settings (Settings>General>Reset>Erase all content and settings)



2. You'll be asked twice to confirm



3. You'll see Apple logo and progress bar



4. You'll see a big iPad logo on screen



5. Configuration start



6. Set language



7. Set country



8. Enable Location Service



9. Select network, enter password and join network



10. You'll be given 3 options (a) Setup as New iPad (b) Restore from iCloud Backup (c) Restore from iTune Backup



11. Selected Restore from iCloud Backup



12. You'll be required to enter Apple ID and Password



13. Agree to Terms and Conditions



14. Select Backup file



15. You'll see progress bar



16. Red slider will appear; slide to unlock; step #1 to #16 is fast



17. Pre-installed apps will be restored first



18. Message: Purchased apps and media will now be automatically downloaded



19. You'll see a pageful of apps with Waiting/Loading/Installing



20. Message: Some apps cannot be downloaded, please sync with computer

1 reply
Question marked as Best reply

Nov 18, 2012 4:29 AM in response to Samchar

Restore from iCloud Backup Step by Step



1. Erase all contents and settings (Settings>General>Reset>Erase all content and settings)



2. You'll be asked twice to confirm



3. You'll see Apple logo and progress bar



4. You'll see a big iPad logo on screen



5. Configuration start



6. Set language



7. Set country



8. Enable Location Service



9. Select network, enter password and join network



10. You'll be given 3 options (a) Setup as New iPad (b) Restore from iCloud Backup (c) Restore from iTune Backup



11. Selected Restore from iCloud Backup



12. You'll be required to enter Apple ID and Password



13. Agree to Terms and Conditions



14. Select Backup file



15. You'll see progress bar



16. Red slider will appear; slide to unlock; step #1 to #16 is fast



17. Pre-installed apps will be restored first



18. Message: Purchased apps and media will now be automatically downloaded



19. You'll see a pageful of apps with Waiting/Loading/Installing



20. Message: Some apps cannot be downloaded, please sync with computer

I was locked out, was able go back into my iPad and reset my password, but now cannot retrieve my pix and other info stored. What should I do?

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