Issues with Gmail unable to get mail

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Level 1

4 points

Issues with Gmail unable to get mail

As of yesterday I am unable to get my mail from Gmail I get stuck in a loop that asks for my password over and over.

I get the following message.

The server for account "Gmail" returned the error "[AUTHENTICATIONFAILED] Invalid credentials (Failure)." Your username/password or security settings may be incorrect. Would you like to try re-entering your password?

Has anyone else got the same problem? Is there a solution?

Regards

George

MacBook Pro (17-inch Late 2011), iOS 6.0.1

Posted on Nov 18, 2012 3:48 AM

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Answer 1

BDAqua

Level 10

239,069 points

Nov 18, 2012 10:22 AM in response to gbatchelor

Hi george, see if this is it for a start...

Gmail send but not receive...

Here are two steps that have come in handy in related situations

1) login to gmail on your computer or device via a web browser

2) once logged in successfully, go to this URL to unlock:

https://www.google.com/accounts/DisplayUnlockCaptch

The Password rejection can confuse people since it's a catch all meaning...

This Password, Username, Authentication method... is not recognized on this Port to this Server, or a server end problem.

If using a browser to login via WebMail works it's not Name or Password, but one of the other ones.

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