1 Reply Latest reply: Nov 18, 2012 10:22 AM by BDAqua
gbatchelor Level 1 Level 1 (0 points)

As of yesterday I am unable to get my mail from Gmail I get stuck in a loop that asks for my password over and over.

 

I get the following message.

 

The server for account "Gmail" returned the error "[AUTHENTICATIONFAILED] Invalid credentials (Failure)." Your username/password or security settings may be incorrect. Would you like to try re-entering your password?

 

Has anyone else got the same problem? Is there a solution?

 

Regards

 

George


MacBook Pro (17-inch Late 2011), iOS 6.0.1
  • BDAqua Level 10 Level 10 (119,050 points)

    Hi george, see if this is it for a start...

     

    Gmail send but not receive...

     

    Here are two steps that have come in handy in related situations

     

    1) login to gmail on your computer or device via a web browser

     

    2) once logged in successfully, go to this URL to unlock:

     

    https://www.google.com/accounts/DisplayUnlockCaptch

     

    The Password rejection can confuse people since it's a catch all meaning...

     

    This Password, Username, Authentication method... is not recognized on this Port to this Server, or a server end problem.

     

    If using a browser to login via WebMail works it's not Name or Password, but one of the other ones.