Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Ipod Touch 5th gen stuck in restore mode

My Ipod Touch 5th gen stuck in restore loop i keep clicking restore and i just keeps downloading the ipod software update, and i wont restore it just keeps saying that a ipod was found in restore mode..... Can someone please help

iPod touch, Windows 7

Posted on Nov 18, 2012 6:27 AM

Reply
3 replies

Nov 18, 2012 6:31 AM in response to cupcakequeen83

Maybe:

Restore loop (being prompted to restore again after a restore successfully completes)

Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .


Next try placing the iPod in DFU mode and then restore.

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

The try on another computer.

Dec 9, 2012 5:32 AM in response to cupcakequeen83

The same thing happened to me, while restoring my iPod Touch Generation 5. I don't know if you are still caught in the same loop but this worked for me. I am using a MacBook Air running Mountain Lion version 10.8.2. iTunes is at version 11.0.


After running through the published Restore procedure without any success I found the Software Update file had downloaded as:


"/Users/my_home_directory/Library/iTunes/iPod Software Updates/iPod5,1_6.0.1_10A523_Restore.ipsw"


The ~/Library directory is invisible on my machine, more than likely a design standard. I used a terminal to first locate the file and then to copy the file to a readable location, my Desktop.


My iPod was still stuck in Recovery Mode so I plugged it in. iTunes was already running and identified the Recovery Mode iPod, prompting me to Restore it. I clicked OK.


I held the option key while clicking Restore. This opened a navitation window that enabled me to select the Software Update .ipsw file I had copied to my Desktop. The Restore process then ran without any failure and the iPod is now running again.


This is not a formal solution as far as I can tell, nor have I verified the procedure across multiple iPods, multiple scenarios, etc. I just wanted to share it as an "at-your-own-risk" alternative you might want to try.


Good luck, cupcakequeen83.

Ipod Touch 5th gen stuck in restore mode

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.