My Windows pc (windows 7 samsung laptop) stopped recognising my iphone 4. I tried stopping and starting my mobile device driver as advised by the troubleshooter, the driver then disappeared (unsearchable). I have been unable to find a download on the apple website due to the terrible search facility on software. Can anyone help?
iPhone 4, iOS 6
Have tried reinstalling itunes, but to no avail, installer told me i had insufficient priveliges to make changes to mobile device driver (which still isn't on my computer) Grr.
Tried this suggestion from mandabear
i was having this problem with my iphone.......1st go into the control panel and then to uninstall programs and uninstall anything apple. once everything apple is uninstalled. go to www.apple.com and install the latest itunes. after the latest itunes is installed this should work. it worked just fine for my iphone. ps i had my iphone connected to my computer during the whole process.
Unfortunately did not fix the problem, have driver back, but still does not recognise my iphone at all. If you want to try it, i did not lose any files so worth a shot.
Any help would be appreciated
Well, did that one, computer now recognises iphone, but i tunes still doesnt. gaaaa. Suggestion to restart itunes found on troubleshooter. iphone restarted, now recognised by both itunes and windows! happy day! problem fixed!
Hope this helps if anyone has similar issue!
🙂
where can i find a download of the apple mobile device driver, mine has vanished
