Previous 1 2 3 4 Next 57 Replies Latest reply: Nov 26, 2012 8:46 PM by shereeffromdammamk
rswurth Level 1 Level 1 (0 points)

When I attempt to upgrade an app in iTunes for windows, I get an error:  "Could not purchase.  An unknown error occurred (11111).  There was an error in the iTunes Store.  Please try again later"


I am running the latest iTunes for Windows 7.


This error occurs if I try to either update the app or if I delete it and attempt to redownload.


I have an iPhone and an iPad.  I am unable to update the apps or install the apps from within the App Store on iOS.


I do not have an AOL ID, as is a common issue with this type of error.


From what I can tell, my Apple ID account seems fine.  I logged in, changed some information, and ensured my credit card is valid and updated.


I can download new apps just fine.  I am unable to update or install apps I have purchased in the past.




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