1 Reply Latest reply: Nov 19, 2012 6:03 AM by planb77
JoeN1965 Level 1 (0 points)

This is still not working - it keeps going back to the red cross?

  • planb77 Level 7 (32,315 points)

    f you are unable to get the iPod into Disk Mode to restore it and instead get the red X symbol, it's a very good indication of a damaged hard drive inside of your iPod. This means you'll need to take or send your iPod in for repair or replacement.