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Purchased apps wont download! IOS 6.0

My puchased apps wont download on itunes or any of my apple products. On itunes it says unknown error 11111. Only some purchased apps are downloading. For an example it tryed downloading call of duty black ops: zombies. I get the error. Then i tried downloading temple run and it worked. I have the latest itunes. I have an ipod touch 5g 32gb, ipod touch 4g, 32 gb, IPad 2 16 Gb. I have the same problem on all three devices.

Itunes -OTHER, iOS 6.0.1

Posted on Nov 18, 2012 8:54 AM

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19 replies

Nov 19, 2012 8:51 PM in response to Shubman

Add one more disgruntled user to the list. First noticed that I couldn't download upgrades on my iPhone. It would prompt for password as normal, would briefly show "waiting" on the app icon and then just stops with app store still showing update. True deleting the app and installing from iTunes. This worked, but iTunes library had old version of app so it still showed an upgrade. I then deleted the app from the phone and iTunes and that is when I started getting the 11111 error. I've since discovered that I can download any new content to any of my linked iDevices, but cannot download any type of previously purchased content. No previously purchased music not on device, no previously purchased uninstalled apps, no installed app upgrades, etc. ALL show up in purchased content lists, but when you attemp to download it appears to be starting and then simply fails with no errors on the iDevice(s). I've also tried signing out of my account in settings - store, performing a hard reset and then signing back in, but alas, no success.


C'mon Apple, obviously a problem that is happening to numerous users and it started happening to us all at the exact same time. You got us iAddicted, now give us our iFix.

Nov 20, 2012 3:54 AM in response to Shubman

I'm in the same boat as everyone else here.


No updates from iTunes (error 11111)

No updates from iPhone 4s or iPad 2 (the empty update bar appears on the app's icon and then disappears immediately)

No updates from App Store on my Mac (error "MZCommerce.JmsSendError_message")


Apple phone support is too busy here in Italy and there's a standard "call later" message, and they've not yet replied to a couple of email, one to the US support team and one to the Italian support team. My feeling is that they're overwhelmed by this major bug in the e-commerce system.

Purchased apps wont download! IOS 6.0

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