3 Replies Latest reply: Nov 18, 2012 10:54 AM by clintonfrombirmingham
Toonfromnajac Level 1 Level 1

my screen of my mac book pro often goes completely black, when i work with final cut pro, and then all stops and I have to restart the computer and often lose data; what is the cause?


Final Cut Pro 7, OS X Mountain Lion (10.8)
  • clintonfrombirmingham Level 7 Level 7
    expertise.macosx
    Mac OS X

    Which model of the MBP do you own? "late 2011," for instance. Could be a problem with your graphics card... do you get any error reports?

     

    Clinton

  • Toonfromnajac Level 1 Level 1

    Hi Clinton

     

    My MBP is from mid-2010 its a 6.2 (it says) with intelcore 17 and 4M0 and OS version 10.6.3.

     

    .... your help is much appreciated. I get an error report indeed when I restart ...and sometimes I "save" this but i have no idea where i could find back these savings on my computer ....   sorry for my limited understanding

     

    the screen of my MBP also goes black when i try to connect a beamer (video projector) through this special slot i bought.

     

    maybe it is the graphics card and if so, would thie be reparable and how to do?

     

    thanks for you advise

     

    best

     

    Toon

  • clintonfrombirmingham Level 7 Level 7
    expertise.macosx
    Mac OS X

    Try running the Apple Hardware Test and note any errors that might be reported.

     

    The AHT isn't as robust as the tests that the techs use at Apple Stores or AASPs. If the problem persists - and whether or not the AHT shows errors - I would take the machine into your local Apple Store or a nearby AASP and have them take a look at it. I suspect a GPU problem, but I could be wrong.

     

    Clinton