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my ipad 2 is stuck on the apple logo

My ipad 2 is stuck on the apple logo and I tried restoring it, but when it is extracting the software it says error. It won't go to the home screen. Can somebody please help me?

iPad 2, iOS 4

Posted on Nov 18, 2012 4:52 PM

Reply
6 replies

Nov 18, 2012 5:02 PM in response to Nicolee94

I assume that you are a Windows user, so try again but temporarily disable your firewall and antivirus software before you try again.


If you continue to have no success restoring this way, Yoy can try recovery mode and see if it will restore that way. Sometimes you have to perform the steps a few times in order to get recovery mode to work so don't give up after the first try.


iPad: Unable to update or restore

Nov 18, 2012 5:13 PM in response to Demo

I don't think anybody understands what I'm saying. trust me, I tried many times.I cant get into the home screen on my ipad. its jus tthe apple logo and i tried restoring it and when i do, it doesnt let me update the software and even after i still cant get the the home screen. I don't know if it's broken or something.

Nov 18, 2012 7:07 PM in response to Nicolee94

I understand what you are saying. The iPad will not start up. It's pretty clear really. I was merely suggesting to try restoring again. How can I possibly know that you "tried many times".. in your words. Nobody here has anyway of knowing exactly what you did, or how many times you tried it unless you tell us - which you have now done.


It is possible that the device is shot. If you can't restore with recovery mode, there isn't much else to try.


But if you think that nobody understands what you are explaining, take it to an Apple Store and let them look at it and see what they say.

Nov 18, 2012 7:28 PM in response to Nicolee94

What to Do When Your iPad Won't Turn On

http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm


iOS: Not responding or does not turn on

http://support.apple.com/kb/TS3281


iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad

http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad


iPad: Basic troubleshooting

http://support.apple.com/kb/TS3274


Update and restore alert messages on iPhone, iPad, and iPod touch

http://www.buybuyla.com/tech/view/012953a0d412000e.shtml


iOS: Resolving update and restore alert messages

http://support.apple.com/kb/TS1275


iPad: Unable to update or restore

http://support.apple.com/kb/ht4097


iOS 5: Updating your device to iOS 5 or Later

http://support.apple.com/kb/HT4972


How to install iOS 6

http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html


iOS: How to update your iPhone, iPad, or iPod touch

http://support.apple.com/kb/HT4623


If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.


Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).


 Cheers, Tom 😉

Nov 18, 2012 8:22 PM in response to Nicolee94

If the reset doesn't work, try and force the iPad into Recovery Mode:


1. Turn off iPad


2. Connect USB cable to computer; leave the other end alone


3. Press and hold the Home button down and connect the docking end of cable to iPad


4. Continue holding the Home button until you see the "Connect To iTune" screen


5. Release the Home button


6. Open iTune


7. You should see "iTunes has detected an iPad in recovery mode"


8. Use iTune to restore iPad



Note: You need to be patient and repeat the above many times to recover your iPad

my ipad 2 is stuck on the apple logo

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