147 Views 1 Reply Latest reply: Nov 19, 2012 9:26 AM by whatheck
On the iPhone that can't send or receive iMessages, make sure iMessage is On in Settings > Message.
Also, try the tips in this Apple doc -> iOS: Troubleshooting Messages
- To send and receive iMessages, your device must have a valid cellular or Wi-Fi data connection.
- Ensure that iMessage is turned on in Settings > Messages.
- iMessage registration validates your Apple ID for use with iMessage. If you are unable to activate iMessage, follow this article.
- If iMessage is unavailable either on the sending or receiving device, SMS will be used. You can turn this on or off in Settings > Messages > Send As SMS. Carrier messaging rates may apply.
- Verify that the Apple ID or phone number is listed in Settings > Messages > Send & Receive.
- iPad or iPod touch using iOS 6 or a Mac using OS X 10.8.2.
- Verify that you are signed in to your Apple ID account on Settings > Messages > Send & Receive.