Previous 1 2 Next 15 Replies Latest reply: Nov 22, 2012 2:20 PM by robbocop
robbocop Level 1 Level 1 (0 points)

I'm having trouble choosing where to save a new pages file.

I choose Save As and then enter the folder name I'm looking for into the search window.

But the resulting folder names are greyed out so I can't choose them. Any solutions?

Pages 09, OS X Mountain Lion (10.8.2)
  • breigle Level 1 Level 1 (0 points)

    I too am having this problem.  As well as a lot of users I know.  I've tried removing the preferences for the user in the <user>/Library/Preferences/com.iWork.<etc> 


    This didn't help.  This is a iWork 09 installed and updated on Mountain Lion.  It was not installed via the App Store.

  • breigle Level 1 Level 1 (0 points)

    I should add to this that this is an issue in Numbers and Keynote as well.  So it seems to be related to all of iWork. 

  • Jerrold Green1 Level 7 Level 7 (29,955 points)



    After Choosing the Document folder, click the disclosure triangle to the right of the filename entry box. That will expand your choices below and you should be able to navigate to your preferred location.



  • VikingOSX Level 6 Level 6 (13,065 points)

    Pages '09 will remember the last folder location of the previously saved document. If you quit Pages and restart it, the open dialog presents the folder and last file(s) you saved there.


    If you want the search feature to work on save as, you need to switch into the indicated Finder mode. Here I am searching for a folder (test-folder) that is two-levels deep in my home directory.


    Screen Shot 2012-11-21 at 3.49.33 PM.png

    The folder is found, and displays the files already located in it. Now all I have to do is name the file and press Save. No preferences were harmed in this demonstration.


    Screen Shot 2012-11-21 at 3.50.22 PM.png

  • breigle Level 1 Level 1 (0 points)

    No the issue is once the save dialog box is open and I have already flipped the disclosure triangle down and I'm able to navigate.  I do a search inside the save dialog box.  Now lets just say I'm search for Bob as a client.  I have Bob Bigboy and Bob Villa.  Once I type Bob in the search box previously I could just click below and select the folder I wanted, name my document, and click save.


    However... NOW what happens looks like this:

    Screen Shot 2012-11-21 at 1.07.24 PM.png

    As you can see the folders are greyed out.  This only occurs inside iWork applications if I do this in text edit, etc. everything is fine and I can click either of the Bob folders.

  • Jerrold Green1 Level 7 Level 7 (29,955 points)



    Give up on the search field in the Save dialog. It's worthless. Better to organize your folders so you can quickly navigate to the one you need.



  • breigle Level 1 Level 1 (0 points)

    It works on computers that are still on lion and computers that are on snow lep just fine.  It's just on new machines and a couple upgrades to the latest mountain lion and the latest version of iWork that this issue happens.


    The example I presented is just a dumbed down version.  This is 7 TBs worth of information that needs to be searched through.  So just saying organize better is completely silly.  It's organized just wonderfully.  However, being able to put your latest document related to material inside certain folders is crucial.  If it's not fixed in a timely manner than moving back to office will have to be the solution.  It works just fine in office as well.  So it's something inherient to iWork that is the issue.

  • Jerrold Green1 Level 7 Level 7 (29,955 points)

    Complaining here does no good. Send Feedback to Apple via the Pages menu. This behavior has been discussed here before, and I assume it's been reported before, but there is strength in numbers.



  • robbocop Level 1 Level 1 (0 points)

    Breigle, your description of the problem above is exactly what I'm experiencing.

    It's not practical Jerry to navigate each time. I have an extensive folder system that makes navigating very time consuming.

    One new thing I have just noticed today, the some of the results in the search window are not greyed out. When I redo the search a few moments later the same results are greyed out. The grayed out character of the results flip flop seemingly randomly each time.


  • VikingOSX Level 6 Level 6 (13,065 points)

    I was clearly aware that the solution you were trying does not work; that is why I provided an alternative solution that does allow you to search for a folder, land in it, and save a file.


    Jerrold's advice is also sound.

  • robbocop Level 1 Level 1 (0 points)

    Viking, I'm not sure what you are doing different to what I am doing.

    How do you "switch to the indicated Finder mode"?

    I do that by just typing in the search box.


    I can refine further what I discovered a few moments ago.

    The first result is always selectable even if it is greyed out.

    The second and subsequent results are not selectable if they are greyed out.

    This is true even if the folder which is now second on the list was previously first in the results and selectable.


    Not sure if others are finding the same thing. Breigle?

  • VikingOSX Level 6 Level 6 (13,065 points)

    I chose a different view mode for the Save as ... dialog.


    Screen Shot 2012-11-22 at 10.23.07 AM.png


    Let's say I have a folder named A and two sub-folders called B and C.


    According to your original post, you can search and find B, but it is greyed out, unselectable, and frustrates your file save attempt.


    My solution allows you to do the same search and find the greyed out B sub-folder. Now, however, you can double-click on B, it opens, and allows the completion of your file save.

  • robbocop Level 1 Level 1 (0 points)

    Viking, I tried your solution as you described just now and it worked!


    But with one qualification:


    Not all of the results in the window can be clicked on immediately.

    Only once a folder icon has been scrolled to the front/focus does it become selectable.

    It then remains selectable in that search window whether it is at the front/focus or not.


    Good work Viking.


    Hopefully this behaviour can be ironed out further

  • VikingOSX Level 6 Level 6 (13,065 points)

    Thanks. You are making progress.


    Like a good card trick, don't let the carousel distract you from seeing the found folder in the traditional file/folder list below it. It is here that you should double-click and save your file. Then you can view all of this folder contents, either in the carousel, or in the traditional file list paradigm.

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