2 Replies Latest reply: Nov 19, 2012 9:14 AM by deggie
jasenfreo Level 1 (0 points)

Does anyone know what error 1015 is? my iphone 3gs has crashed and wont restore on itunes..? HELP!

iPhone 3GS
  • diesel vdub Level 7 (21,995 points)

    From the article that this question was posted from:


    Errors related to downgrading iOS

    The required resource cannot be found: This alert message occurs when your device has a newer version of iOS than what is available in iTunes. When troubleshooting a device that presents this alert message, go to Settings > General > About and check the version of iOS on the device. If it is newer than the latest released iOS version, the device may have a prerelease developer version of iOS installed.   Installing an older version of iOS over a newer version is not supported.

    Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.

  • deggie Level 9 (52,719 points)

    You will need to Google that error message to solve your problem.