I cannot get Apple TV to work properly

Hey I need some help.

It says to go to the device menu in iTunes Preferences & make sure there is a tick in the box that says look for a remote, but when you go to edit preferences & then devices, There is nothing that says look for a Remote. I cannot get my iPad third generation, iPhone five or iPod touch fifth generation To control iTunes on a Apple TV Second generation. I have checked everything to make sure the software is up-to-date. I can get it to control the Apple fine, but it will not control iTunes.

I have gone through the haring process & it still why not work I've really installed iTunes twice & checked the Firebird to confirm it is not blocking bonjour Earl any other Apple software. I have even tried completely disabling the firewall.

It was perfectly fine last week & then my friend got his house broken into & he asked me to go onto iCloud.com to try & locate his iPad and ever since then it has completely stopped working. If anybody can help, it will be gladly appreciated

Thanks.

bb