4 Replies Latest reply: Nov 19, 2012 9:22 AM by John Galt
Ractliff3 Level 1 Level 1

My new iphone5 will not sync to my Mac because my Mac does not have itunes 10.7.

I cannot install itunes 10.7 because I need 10.6.8 Mac OS..

but my Mac on 10.6.3 tells me it is up to date.  Anyone else seen this and if so know how is it solved?

Solved by John Galt on Nov 19, 2012 9:22 AM Solved
Thanks, I thought you were referring to Mac OS X 10.6.3. iPhone 5 requires iTunes 10.7, so you must upgrade OS X. Easy enough, as long as your Mac meets its requirements. To upgrade from OS X 10.5.8, you must first buy Snow Leopard by calling the phone number in the Apple Online Store: 800-MY-APPLE (in the US). Snow Leopard costs $20, or $30 for a five user license. Do not obtain Snow Leopard from any source other than Apple.Make sure your system meets Snow Leopard's requirements:Mac OS X 10.6 "Snow Leopard" System RequirementsTo install Snow Leopard for the first time, you must have a Mac with:An Intel processorAn internal or external DVD drive, or DVD or CD SharingAt least 1 GB of memory (RAM) (additional RAM is recommended)A built-in display or a display connected to an Apple-supplied video card supported by your computerAt least 5 GB of disk space available, or 7 GB of disk space if you install the developer tools After you install Snow Leopard you can decide if you want to upgrade OS X to the latest version, Mountain Lion. Mountain Lion is available in the Mac App Store, which is available to you after upgrading to Snow Leopard.
  • John Galt Level 8 Level 8

    Ractliff3 wrote:

     

    My new iphone5 will not sync to my Mac because my Mac does not have itunes 10.7. I cannot install 10.7 because I need 10.6.8 Mac OS..but my Mac on 10.6.3 telles me it is up to date.

     

    Try installing the OS X 10.6.8 Combo update.

     

    Download it from here:

     

    http://support.apple.com/kb/DL1399

  • Ractliff3 Level 1 Level 1

    Thanks John... it took a long time to download and then just told me I needed 10.6 to be able to load that update and stopped.  Thanks for your help.

     

    Does anyone have any other ideas?

  • Ractliff3 Level 1 Level 1

    System Version:          Mac OS X 10.5.8 (9L31a)

      Kernel Version:          Darwin 9.8.0

     

    I just saw this is my current OS X level.  Any ideas?

  • John Galt Level 8 Level 8

    Thanks, I thought you were referring to Mac OS X 10.6.3.

     

    iPhone 5 requires iTunes 10.7, so you must upgrade OS X. Easy enough, as long as your Mac meets its requirements.

     

    To upgrade from OS X 10.5.8, you must first buy Snow Leopard by calling the phone number in the Apple Online Store: 800-MY-APPLE (in the US). Snow Leopard costs $20, or $30 for a five user license. Do not obtain Snow Leopard from any source other than Apple.


    Make sure your system meets Snow Leopard's requirements:

    Mac OS X 10.6 "Snow Leopard" System Requirements

    To install Snow Leopard for the first time, you must have a Mac with:

    • An Intel processor
    • An internal or external DVD drive, or DVD or CD Sharing
    • At least 1 GB of memory (RAM) (additional RAM is recommended)
    • A built-in display or a display connected to an Apple-supplied video card supported by your computer
    • At least 5 GB of disk space available, or 7 GB of disk space if you install the developer tools

     

    After you install Snow Leopard you can decide if you want to upgrade OS X to the latest version, Mountain Lion. Mountain Lion is available in the Mac App Store, which is available to you after upgrading to Snow Leopard.