4 Replies Latest reply: Nov 19, 2012 9:22 AM by John Galt
Ractliff3 Level 1 Level 1 (0 points)

My new iphone5 will not sync to my Mac because my Mac does not have itunes 10.7.

I cannot install itunes 10.7 because I need 10.6.8 Mac OS..

but my Mac on 10.6.3 tells me it is up to date.  Anyone else seen this and if so know how is it solved?

  • John Galt Level 8 Level 8 (40,225 points)

    Ractliff3 wrote:

     

    My new iphone5 will not sync to my Mac because my Mac does not have itunes 10.7. I cannot install 10.7 because I need 10.6.8 Mac OS..but my Mac on 10.6.3 telles me it is up to date.

     

    Try installing the OS X 10.6.8 Combo update.

     

    Download it from here:

     

    http://support.apple.com/kb/DL1399

  • Ractliff3 Level 1 Level 1 (0 points)

    Thanks John... it took a long time to download and then just told me I needed 10.6 to be able to load that update and stopped.  Thanks for your help.

     

    Does anyone have any other ideas?

  • Ractliff3 Level 1 Level 1 (0 points)

    System Version:          Mac OS X 10.5.8 (9L31a)

      Kernel Version:          Darwin 9.8.0

     

    I just saw this is my current OS X level.  Any ideas?

  • John Galt Level 8 Level 8 (40,225 points)

    Thanks, I thought you were referring to Mac OS X 10.6.3.

     

    iPhone 5 requires iTunes 10.7, so you must upgrade OS X. Easy enough, as long as your Mac meets its requirements.

     

    To upgrade from OS X 10.5.8, you must first buy Snow Leopard by calling the phone number in the Apple Online Store: 800-MY-APPLE (in the US). Snow Leopard costs $20, or $30 for a five user license. Do not obtain Snow Leopard from any source other than Apple.


    Make sure your system meets Snow Leopard's requirements:

    Mac OS X 10.6 "Snow Leopard" System Requirements

    To install Snow Leopard for the first time, you must have a Mac with:

    • An Intel processor
    • An internal or external DVD drive, or DVD or CD Sharing
    • At least 1 GB of memory (RAM) (additional RAM is recommended)
    • A built-in display or a display connected to an Apple-supplied video card supported by your computer
    • At least 5 GB of disk space available, or 7 GB of disk space if you install the developer tools

     

    After you install Snow Leopard you can decide if you want to upgrade OS X to the latest version, Mountain Lion. Mountain Lion is available in the Mac App Store, which is available to you after upgrading to Snow Leopard.