unable to connect to itunes

Question

FesterF15 Author

Level 1

0 points

unable to connect to itunes

Hi,

I'm having errors on all my Apple devices, but not in the iTunes program.

If I try to rent or buy anything on my Apple TV, I get this error:

"unable to connect to the iTunes server, please try again later"

But, I am able to play previously purchased movies and tv shows that are in my iTunes library on my computer.

If I try to rent or buy anything, or try to download a song from my iTunes Match library, on my iPhone - I get this error:

"Cannot connect to the iTunes Store"

Everything else about the iPhone (4S) seems to work fine.

When I get on my computer and go to the iTunes program - everything works normal and when I go to my account - I see no errors.

Does anybody have any ideas about what to do????

iPhone 4S, iOS 6.0.1

Posted on Nov 19, 2012 2:37 AM

Reply

Answer 1

Nov 19, 2012 6:17 AM in response to FesterF15

I am experiencing this on my iPhone 4S.

I added some new music to my iTunes library yesterday, I have iTunes matchg enabled on my PC and my phone. I disabled itunes match and then renabled it, the update bit ran but still the music did not show on my iphone. I have just disabled it on my phone and then re-enabled it and the music does now show but i cant download any of it, I click download then I get a message 'Cannot connect to iTunes store'.

I have disabled and enabled it a number of times but still getting the same.

Reply

Answer 2

Nov 19, 2012 6:25 AM in response to FesterF15

This might be of interest http://www.businessinsider.com/itunes-match-goes-down-after-imessage-2012-11

Reply

Answer 3

Nov 19, 2012 7:33 AM in response to FesterF15

Same here, can't get any song from iTunes Match.

Downloads go into timeout every time I try.

Reply

Answer 4

FesterF15 Author

Level 1

0 points

Nov 19, 2012 1:53 PM in response to FesterF15

It's not just iTunes match for me. It's anything that requires authentication, rental or purchase on my iPhone 4S and Apple TV gen 3. My iTunes program on my PC works fine - I can rent and purchase music, movies and apps on the PC.

I have no idea what to do.

Reply

Answer 5

Nov 19, 2012 4:00 PM in response to FesterF15

I'm having this same problem, however I also am having problems trying to update apps in itunes as well as on my iphone and ipad. Hoping whatever is broken gets fixed quickly!

Reply

Answer 6

hayen89

Level 1

0 points

Nov 19, 2012 10:16 PM in response to AndySchultz

I have the same problem, is this a official problem or what? Apple have to fix this!

Reply