1 Reply Latest reply: Nov 20, 2012 6:21 AM by Prince Sparkle
sebastian6621 Level 1 Level 1 (0 points)

When I turn on my Mac, the white screen comes on with a folder icon and question mark. Why can't i log on?

iMac, Mac OS X (10.3.x)
  • Prince Sparkle Level 1 Level 1 (10 points)



    This error happens when the Mac cannot boot from its selcted start up disk. This can be caused by the installation being missing/damaged or your mac is set to boot from the wrong drive.


    If you hold the alt/option key when you press the power button to turn your imac on, you should be given a choice of what disk you want to use as a start up disk. Select the the correct disk (usually Machintosh HD or simmilar)


    I would suggest that you remove any usb drives before you do this to avoid confusion.