Download error when updating to iOS 6.0.1

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Level 1

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Download error when updating to iOS 6.0.1

I get a "download error" when trying to update to iOS 6.0.1 from 5.1.1.

I have already tried switching the iPad off and on. Also I don't currently have a laptop with iTunes on for a manual installation.

Any suggestions?

Thanks,

iPad (3rd gen) Wi-Fi, iOS 6.0.1

Posted on Nov 19, 2012 11:10 AM

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Answer 1

Demo

Level 10

166,494 points

Nov 19, 2012 11:14 AM in response to Tops11

Try another WiFi network instead of whatever network you have been using.

Or maybe Reboot the iPad and try again.

Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons

Reboot your router - unplug it from power for about 30 seconds and then plug it in again.

You can try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your device settings again.... All of the settings in the settings app will have to be re-entered.

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Answer 2

Tops11 Author

Level 1

0 points

Nov 19, 2012 12:18 PM in response to Demo

Thanks for the reply but I have already tried rebooting the iPad with no luck and it's not a problem with the router.

The iPad downloads most of the update, circa 80% but gets stuck on the "preparing" section.

Cheers.

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Answer 3

bhazel

Level 4

3,537 points

Nov 19, 2012 12:34 PM in response to Tops11

i would plug it in to the computer to update it.

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Answer 4

Tops11 Author

Level 1

0 points

Nov 19, 2012 1:04 PM in response to bhazel

The only computer I have access to at the moment is an old MacBook which Apple have stopped supporting updates for. Meaning the iTunes on it doesn't recognise an iPad.....

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