2 Replies Latest reply: Nov 19, 2012 2:27 PM by Eljayesse
Eljayesse Level 1 Level 1

My apple id on the iPad is stuck with my old email address in spite  of updating it online, and syncing the iPad . I cannot buy any apps, as the email address is fixed and it won't accept my password. How can I change it?


iPad 2, iOS 6
Solved by GrumpyGator on Nov 19, 2012 1:36 PM Solved

go to settings/itunes and app stores and sign out

 

reboot ipad by pressing and holding the home and sleep/wake buttons at the same time until the apple logo appears on the screen, then let go.

 

go to settings/itunes and app stores and then sign in with new credentials.

  • GrumpyGator Level 5 Level 5

    go to settings/itunes and app stores and sign out

     

    reboot ipad by pressing and holding the home and sleep/wake buttons at the same time until the apple logo appears on the screen, then let go.

     

    go to settings/itunes and app stores and then sign in with new credentials.

  • Eljayesse Level 1 Level 1

    Thanks Grumpygator -that was brilliant!  I didn't even have to reboot - I was able to change the address directly after signing out on the itunes app.

     

    Sorry, I don't know how to put the green tick in to give you your 10 points