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I am unable to connect to my Wi-Fi at home, but am able to connect at work. Using my new iPad 4G with cellular and a Motorola SBG6580. My iPad 3G Wi-Fi only connects just fine; the 4G just "spins the gear."

I am unable to connect to my Wi-Fi at home, but am able to connect at work. Using my new iPad 4G with cellular and a Motorola SBG6580. My iPad 3G Wi-Fi only connects just fine; the 4G just "spins the gear."

iPad (4th gen) Wi-Fi + Cellular (MM), iOS 6.0.1

Posted on Nov 19, 2012 3:06 PM

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6 replies

Nov 19, 2012 3:18 PM in response to Crank-y-body

Some things to try first:


1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.


2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.


3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html


4. Go into your router security settings and change from WEP to WPA with AES.


5. Renew IP Address: (especially if you are droping internet connection)

• Launch Settings app

• Tap on Wi-Fi

• Tap on the blue arrow of the Wi-Fi network that you connect to from the list

• In the window that opens, tap on the Renew Lease button


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iOS 6 Wifi Problems/Fixes


Fix For iOS 6 WiFi Problems?

http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/


Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It

http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug


How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6

http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html


iOS 6 iPad 3 wi-fi "connection fix" for netgear router

http://www.youtube.com/watch?v=XsWS4ha-dn0


Apple's iOS 6 Wi-Fi problems

http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/


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Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398


iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304


WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/


How to Fix: My iPad Won't Connect to WiFi

http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm


iOS: Connecting to the Internet http://support.apple.com/kb/HT1695


iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199


How to Quickly Fix iPad 3 Wi-Fi Reception Problems

http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/


iPad Wi-Fi Problems: Comprehensive List of Fixes

http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/


Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE


Fix Slow WiFi Issuehttps://discussions.apple.com/thread/2398063?start=60&tstart=0


How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issuehttp://tinyurl.com/7nvxbmz


Unable to Connect After iOS Update - saw this solution on another post.

https://discussions.apple.com/thread/4010130


Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.


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If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.


 Cheers, Tom 😉

Nov 19, 2012 4:19 PM in response to Texas Mac Man

Tom, I should have mentioned that I tried 1 and 2 but was unsuccessful. I was about to try 3 when I remembered having to contact CableOne (tv and internet provider) to get on with iPad 3G. So I called them again, and he took your suggestion to change channels, and also changed the name and password. I don't know if all that was necessary, but it was successful.


Of course, I had to change the settings on the 3G and the Apple TV, but all is good now.


Thanks.

Dec 8, 2012 1:50 AM in response to Crank-y-body

So weird… 😕 I think Comcast San Francisco coincidentally upgraded the firmware (thanks for prohibiting me from managing my own firmware! 😐) on my Motorola SBG6580 to 3.5.8.2-GA-00-488-NOSH around the same time my iPad mini stopped being able to join my Wi-Fi network at 2.4 GHz. I systematically tried:


  • Power cycling the router
  • Toggling Wi-Fi on the iPad mini
  • Power cycling the iPad mini
  • Resetting Network Settings on the iPad mini
  • Toggling WPA2-PSK security
  • Changing the Network Name (SSID)
  • Toggling 802.11 "n-mode"
  • Toggling 802.11 "N Support Required"
  • Toggling Bandwidth between 20 and 40 MHz
  • Changing Control Channels
  • Toggling STBC Tx
  • Toggling WMM Support (Apple recommends to leave it enabled)
  • Erasing All Content and Settings on the iPad mini


The only change that reliably lets my iPad mini join my network now is to use the 5 GHz band, which gets less penetration so I may have to reposition the SBG6580… 😝 Anyhow, I thought I'd share my experience since I didn't find any solid solutions online, but did find lots of rampant speculation (e.g. Apple IPv6 conspiracy 😁).


P.S. I guess I should add that my iPad mini works with IPv4 just fine. 😉

I am unable to connect to my Wi-Fi at home, but am able to connect at work. Using my new iPad 4G with cellular and a Motorola SBG6580. My iPad 3G Wi-Fi only connects just fine; the 4G just "spins the gear."

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