9 Replies Latest reply: Jan 7, 2014 8:01 AM by BuckeyeRT
iHATEAPPLE100 Level 1 Level 1 (0 points)

So I accidentally (intentionally but didn't realize it would delete them permanently) deleted all of my contacts on Address Book on my macbookpro, and iCloud automatically deleted them off my iPhone 4S..! It happened last week, and I've tried everything since then. I've tried restoring from backup about 30 times (the backup was from before I deleted the contacts), and  I talked to 2 different Apple representatives for an hour. They told me to do what I had already tried.

 

So here's the thing,

I think my contacts are still stored somewhere. Each time after I try restoring from backup, it'll turn on, and I'll see the names on the "Favorites" for a brief second, and they'll turn into numbers again. It happens every time.

Also, I thought my iCloud account was messing it up, turning it back to how it was since there's no contacts saved on my mac anymore. So I tried to sign out from my Apple ID and deleted my iCloud account on my phone. I also tried signing out from iCloud on my mac.

But when I turn my phone back on after restoring from backup, it automatically signs me back into my iCloud account on my phone. (not on mac)

 

I also tried creating a new Apple ID. I signed out of all of the programs that required Apple ID and logged back in using my new ID, and then I restored from backup.

As it turns out, my new Apple ID stayed logged in on iTunes and iCloud on my mac, but it changed it back to my old Apple ID on my iPhone..

 

I'm so tired of trying everything. I'm sorry it's so long, and it may sound like I'm just renting, but I really really NEED HELP!:(

I haven't synced my phone since this happend other than restoring from backup.

Somebody please help.....

I have so many apple products, but I hate technology!

As my dentist told me the other day, sometimes it's a problem that electronics do what you tell them to do.

So true...

 

Anybody has any idea what I should do to do to restore my contacts?

I'm thinking about taking it to an Apple store, but the closest one to my house is still an hour away...

Please help and I'll really appreciate it! Thank you!:)


iPhone 4S, iOS 6