5 Replies Latest reply: Nov 21, 2012 12:36 PM by planb77
RGPuck Level 1 Level 1 (0 points)

I got a iPod nano 4th gen as a Christmas gift 6-7 years ago and I think it's going out on me, but want to get another's opinion on this. It started back in September of this year that I noticed this happening. Normally, when I've got music playing, the screen goes blank after 30 seconds, but the music keeps on playing like normal (unless of course, I turn the iPod off), but now, it's acting like I've actually turned the iPod off, even though I haven't. When it first happened, I thought it was something in my purse that turned it off, so I took it out, stood still, and turned it back on. The music started up again and 30 seconds later, it did it again. I switched the settings so that the screen stays on when music is playing, but it's such a drain on my iPod's battery. Now, since I first got my iPod, it's been synced to three different computers, the first two being a Dell laptop and PC in that order, and the last being a MacBook Pro laptop. In fact, I got the Mac laptop at Easter of this year, before the iPod started acting up. Its OS is Mac OS X version 10.5.8, so I hope that helps...

 

Anyway, thanks so much in advance!!


Mac OS X (10.5.8)
  • planb77 Level 7 Level 7 (32,280 points)

    Are the headphones fully seated in the headphone jack port?  If not, have you done any of the usual 5 R's of troubleshooting yet to rule out the possibility of a software issue?

    http://www.apple.com/support/ipod/five_rs/

     

    B-rock

  • RGPuck Level 1 Level 1 (0 points)

    Yes and yes. I've talked to a friend of mine who's owned iPods longer then I have and she's had similar problems right before her iPods die out completely, though not the same exact ones that I'm having. That's why I was wondering if my iPod is dying out. I know it's not a software issue and seeing as I double check the headphones every time I put them in the iPod...

  • planb77 Level 7 Level 7 (32,280 points)

    Than it's a damaged or faulty hardware. Likely the headphone jack. You can send it to Apple to be replaced for a flat fee, or you can have a third party service replace the headphone jack for a little less.

     

    B-rock

  • RGPuck Level 1 Level 1 (0 points)

    The headphone jack isn't the problem, I doubt. It only happens when the screen goes blank...which it didn't start to do until this past September. The headphones I use, I also use on my laptop and there's no problems when the laptop screen goes blank.

  • planb77 Level 7 Level 7 (32,280 points)

    Suit yourself.

     

    B-rock