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How do I let itunes know they are missing the end of a piece of music?

Prokofiev symphony #2 by Gergiev, the Allegro is missing the last few bars. I have tried downloading it again, but I think it is their file. Thank you.

MacBook Pro (15-inch Early 2011), iOS 6.0.1

Posted on Nov 19, 2012 7:12 PM

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Posted on Nov 20, 2012 12:47 AM

If it's re-downloaded in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that track and use the 'Report a Problem' link (iTunes support should reply within, I think, 24 to 48 hours).


Some people have had a problem with the 'report a problem' link (it's been taking people to this site on a browser instead of showing a form in iTunes) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

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Question marked as Best reply

Nov 20, 2012 12:47 AM in response to shawndaw

If it's re-downloaded in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that track and use the 'Report a Problem' link (iTunes support should reply within, I think, 24 to 48 hours).


Some people have had a problem with the 'report a problem' link (it's been taking people to this site on a browser instead of showing a form in iTunes) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

How do I let itunes know they are missing the end of a piece of music?

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