2 Replies Latest reply: Nov 20, 2012 6:23 AM by Texas Mac Man
Laprok Level 1 Level 1 (0 points)

I have 5 app updates awaiting to download, when I click on them individually or update all none will download to my IPad. Has anybody else had this problem?


iPad (3rd gen) Wi-Fi + Cellular (VZ), iOS 6
  • 1. Re: I have 5 updates awaiting to download to my iPad, however they won't download, can anybody help
    Demo Level 9 Level 9 (76,445 points)

    If the downloads are stalled or "waiting" - try these suggestions.

     

    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

     

    Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.

     

    If that doesn't work - sign out of your account, restart the iPad and then sign in again.

     

    Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.

     

    Go back to Settings>iTunes & App Store>Sign in and then try to update again. Tap one waiting icon only if necessary to start the download stream.

     

    You can also try deleting the waiting icons - tap and hold down on an icon until it wiggles - the tap the X on the icon to delete it. Then try to download again.

     

    You can try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your device settings again.... All of the settings in the settings app will have to be re-entered.

     

    If all else fails, download the updates or the apps in iTunes on your computer and then sync the content to your iPad.

  • 2. Re: I have 5 updates awaiting to download to my iPad, however they won't download, can anybody help
    Texas Mac Man Level 8 Level 8 (45,825 points)

    If there are multiple apps trying to download at once, only one can download at a time and the rest say "Waiting" until it is then their turn. Try this. Double tap the icon of the Waiting app, and it should resume the download.

     

    Another thing to try - Turn the iPad Off & then back ON.

     

    If that doesn't work:

    •  Log out of your iTunes store account.  Go to Settings > Store > Sign Out Then press the Home button.

    • Then press and hold the Home and Sleep buttons simultaneously and don't release them when it brings up the Turn Off screen; keep holding them until the Apple logo appears.

    • After restart, the Waiting should be gone.

     

     Cheers, Tom