3 Replies Latest reply: Nov 20, 2012 6:19 AM by Texas Mac Man
bskurtz Level 1 Level 1

I was trying to update my parents iPad 2, which was long over due as it has never been updated.  After the update was complete it said that it failed to restore.  It is now froze..iTunes no longer recognizes the device and the devices screen shows a picture of a USB plug with an arrow pointing to the iTunes logo.  This appears after being reset, powered off and plug into an outlet.  Any suggestions as to what should be done?  At this point I dont care what is lost, I would just like it to work again...

iPad 2