Skip navigation

HT1583: iDVD: Troubleshooting issues with burning discs

Learn about iDVD: Troubleshooting issues with burning discs

HT1583 iDVD isn't burning a DVD. It gets to the "multiplexing and burning" stage then nothing else happens. It says it's done, but it's actually still running.

641 Views 3 Replies Latest reply: Nov 28, 2012 11:23 PM by Bengt Wärleby RSS
disappearingamerica Level 1 Level 1 (0 points)
Currently Being Moderated
Nov 19, 2012 9:46 PM

This is where iDVD locks up. This "Multiplexing and burning" notice pops up, it goes all the way to "writing the lead-in..." wthen the system ejects the DVD and the screen stays this way, with the little yellow & black disc spinning in the bottom.

I've used all the suggestions provided by Apple. I tried it with different themes and with different discs. I restarted the application. I deleted the encode assets. Nothing works.

 

Any ideas?

 

I'm running Snow Leopard with TONS of available RAM & HD space.

 

 

idvd screenshot.png

Pro Mac Dual Quad Core Xeon, Mac OS X (10.6.4), 16GB RAM, Four 750GB internal drives, two SuperDrives
  • Bengt Wärleby Level 6 Level 6 (18,920 points)

    Hi

     

    Multiplexing error is a very complex problem due to many things (long long list following) - one common but not obvious reason is that material on the iDVD menu goes outside the TV-Safe area (or just touching it).

     

    So first - turn on TV-Safe area and move any object well inside of this.

     

    Wide screen stretched - usually (as I think) it is due to making a 4x3 movie in a 16x9 wide-screen project OR the other way around. This forces one to on flat-screen TV (or other) set the presenting view right - My has 4x3, wide-screen, zoom and auto-wide-screen and I have to switch this by my remote for some DVD I've made "wrong" way.

     

    Now my long long list on Multiplex Error

     

    LONG LONG LONG LIST

     

    Multiplexing Error

     

    PART One.

     

    Use of strange video/audio material e.g. .avi, .wmv, .mp3 etc.

     

    I only use.

    Video - StreamingDV (miniDV tape via FireWire) and

    Audio - .aiff (as on audio-CDs) (else converted to this .aiff 48KHz)

    Photo - .jpg (.bmp known problematic)

     

    Chapters !

     

    A.    Using strange letters in video project name e.g. +,/; etc. keep to a-z and 0-9 strange letters in project name e.g. +

    as described by Donnyboy69.  Does the title of your project have any symbols or decimal points in it. If so, that is why you are getting the error. I had a project that had a + sign which caused the same problem. I renamed it without the symbol and low and behold, it worked.

     

    B.    Location of Chapters

    • Can’t be at start or end of movie (Skip first/start one - iDVD sets this by it self. At the End - no need)

    • Not in a transition (or within 2-3 seconds from it)

     

    Important when from iMovie HD6 or previous - Now also observed when using FCE 4

     

    PART Two.

     

    from Robert Modero.

    "Multiplexing Error. Problem during initialization of tracks"

    Simply remember to add subtitles to your Quicktime files and menu buttons.

    Once I did that, I was back in business.

     

    from Boise Jim

    Do a safe reboot (by holding down the shift key until you see the spinning gear on gray background, then release, then restart when your start-up screen appears).

     

    I always makes a DiskImage first and test this so that it runs OK

     

    I use only - Verbatim DVDs

     

    I use only - DVD-R

     

    I burn at an as slow speed possibly e.g. x1

     

    This gives good DVDs

     

    PART Three.

     

    Multiplex Error

     

    Chuck, Chicago 2/7/2009.

    Back again. Here is what I have found to work. I also have and use a LaCie DVD-R/RW DL external drive and a LaCie external hard drive as well. Since yesterday I have tried a few ways to burn a themed iDVD project having four 56 minute movies on it, amounting to 226 minutes onto a DVD DL disc, capacity 240 minutes. Apple tech support really didn't know what to do but gave me a very good tip. I had two options left. Apple tech support's tip was to try disc image. One of the replies on a thread with this subject said not to, but my experience today is good. Put your project onto "Burn to disc image," under "iDVD, file." Yesterday encoding took me 23 1/2 hours. Overnight for iDVD disc image, encoding took 21 1/2 hours (again) while I slept. This morning I tried to copy/burn disc image to a DVD with Roxio Toast 7, and it stopped near the end of the burn with some kind of "error" message. So then I tried Utilities> Disc Utility> Burn icon, and followed it through. Be sure to click the DVD DL drive in the window "Burn disc in.". I had one other problem though. At the end of a 46 minute copy, it started to verify, and at the end of verify it rejected the burn. So I tried again, and when "verify" appeared, I clicked on "Skip." The disc finished burning and is doing fine and well. A long and tortuous process, but at last something works. I made several additional copies using Disc Utility. Best wishes. Chuck, Chicago.

     

    2. Disconnect any other external devices not absolutely needed.

    e.g. external USB/USB2 hard disks, other FW hard disks etc.

     

    3 Chapter marks in transitions - minimum 2 sec from

     

    FROM Bev. (Not a 'guy' but I will answer!)

    First, I do not think that mixing wide-screen and standard makes a difference in iDVD.

     

    Second, you should use a better brand of DVD disk. Also, many of us have experienced fewer problems on playback with DVD-R disks. Recommended brands here are Verbatim, Maxell and Taiyo Yuden. Memorex and TDK are not consistent and may not give you a correct burn. They apparently have fewer layers in the composition of the disk. I have always used Verbatim DVD-R disks and have not had any burn problems.

    Also, choose a slower burn speed, 4x or less.

     

    Third, to determine if the iDVD project will burn properly, create a disk image file (from within iDVD, go File->Save as Disk Image) and test it. Mount the disk image and then open DVD Player (in Applications) and view your project. If it plays correctly, you can then burn the actual DVD disk from the disk image file using Disk Utility.

     

    From. Boise, Idaho

    I did everything I've seen suggested, but a friend (who used to be an Apple Genius) suggested that I do a safe reboot (by holding down the shift key until you see the spinning gear on gray background, then release, then restart when your start-up screen appears).

    It worked, and I got a clean burn from iDVD.

     

    Hopefully this can help other people.

     

    by dheb0422

    Well, I finally got it, and it was odd enough to post here incase anyone looks this topic up again. Many things were tried, including burning the unedited film, the edited film without titles and chapter markers, abbreviating the chapter markers in case length was the issue (remember the old iMovie used to truncate them when moving to iDVD?). In the process, I noticed that one, and only one, chapter marker was on the same line as the title marker. All the others were on the line above. The only way I seemed able to change that was to clip a few seconds of film. After that last clip, the offending marker took a place on the line above, as were all the others. That run published, compiled completely and burned. That's one for the books.

     

    One user more writes

    To add my experience with Multiplex Errors using iDVD (7.0.4), I recently created two iDVD projects

     

    Video from both passed from FCE 4.01 with chapters

     

    One project worked fine in creating disk image file

     

    The other gave Multiplex Errors

     

    I tried suggestions to remove special characters and no chapter marks at beginning, but nothing worked

     

    Note that I've used iDVD for dozens of projects and this is first time I've run into Multiplex Errors

     

    Anyway, for problem project, I tried an experiment where I removed all chapters in FCE and passed to new iDVD project

     

    This time multiplex errors gone

     

    So had something to do with chapters

     

    So now I tried numerous experiments to remove individual chapters and try again creating disk image with new iDVD project

     

    After numerous tries, I was able to narrow problem down to 1 "Bad" chapter mark

     

    That is, when I left the "bad" chapter in my FCE project and passed to iDVD, iDVD gave multiplex error

     

    When I removed "bad" chapter mark (and others in), no multiplex error

     

    As a final experiment, I moved "bad" chapter mark about 5-10 sec's beyond original point and passed to iDVD, the multiplex errors now magically went away and I was able to finally create my disk image.

     

    I have no idea why this worked, but thought I'd mention here in case someone else runs into similar problem.

     

    Rich839

    In addition to Bengt's fine advice, burning errors can occur if you have located any of your menu buttons wholly or partly outside of the safe TV viewing area. Go to your main project menu, then click on View/Show TV Safe Area, to check. Drag into the safe viewing area any buttons that are outside the safe viewing area.

     

     

    Russ One - suggest this

    Multiplex Error-There was an error during muxing preparation

     

    One thing that worked for me was to export the video w/o chapter markers as a self contained movie (thereby not loosing the edits & etc). Then make a new FCE project and import that movie into a new sequence and add the chapter markers. I've used "-", "&" and "," with no problem in the chapter names. Removing the markers or exporting without them did solve the problem but renaming them with just numbers 1,2,3....5, did not solve the problem and since this problem seems to happen with with iMovie as well, it would suggest the problem is in the video or audio and in combination with the chapter markers iDVD just can't handle it. The only other possibility is that both iMovie and FCE share the same or similar chapter marker code that some how is corrupting the markers.

     

    Summary - What to try

     

    1. Chapters

    • Only A to Z and 0 to 9 in chapter title

    • No Chapter mark at very beginning of movie

    • No Chapter mark in or within 2 seconds from any transition in movie

     

    2. TV-safe area for buttons (no one outside this)

     

    3. Safe re-boot

     

    4. No other external devices connected - that are not needed

     

    SDMacuser adds to this

    • On #4 ... No ext. devices. Some think this applies mainly to ext. FW. Not the case. Also applies to ext. USB2 as well (not to mention flash drives too).

    Do not leave 3rd party devices / camera / camcorder plugged in unless it is being used with iDvd's One Step process. Certain web cams can trigger this also (especially ones with added features like LED light/s that draw additional power from the FW or USB bus).

     

    5. Minimum of 25Gb free space on Start-up hard disk

     

    6. Make a DiskImage first - reduces where problem originates

     

    7. Trash iDVD pref. file

     

    8. Make a new iDVD project

     

    9. Movies in project with same aspect ratio e.g. 4x3 or 16x9

     

    10. No other programs/applications running during iDVD process. e.g. Internet, screen & energy savers

     

    Yours Bengt W

  • Bengt Wärleby Level 6 Level 6 (18,920 points)

    Has nothing to do with FinalCut (as I understands it) but

     

    DVD is as standard - Commercial or from iDVD doesn't matter - Interlaced SD-Video and nothing else !

     

    BUT - feeding iDVD HD-material will not improve resulting DVD BUT as the Downscaling is done badly in iDVD, the result will not be 100% quality.

     

    I do

    • in FCE - Export as QuickTime .mov - IMPORTANT !

    • NO QUICKTIME CONVERSION !

    • NO Frame rate mismatch - if fps needs to be changed I use JES_Deinterlacer (free on Internet) to do this as the result will be so much better and Commercial alternative has an astronomical cost to a very small benefit (I can't see the difference).

    • Not SelfContained - (if no fps change needs to be done) - Not Important but saves Time and Space.

     

    Yours Bengt W

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.