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my macbook pro won't start up

Hi,


My Mac Book Pro won't start up. I've tried the SMC reset (pressing shift-control-option, then power button) but it only results in the laptop playing the startup "chime" and flashing a white screen before powering down again. Any suggestions how to fix this?


Thanks,


-Dennis Bron

MacBook Pro (13-inch Early 2011), Mac OS X (10.7.5)

Posted on Nov 19, 2012 11:14 PM

Reply
1 reply

Nov 20, 2012 12:01 AM in response to dennis_b

You need to take your machine into your local Apple Store or an AASP. If the machine is 'powering down' on it's own, it's likely a severe hardware problem. You can try - and I do mean try - to run the Apple Hardware Testand see if you come up with any errors. That might help isolate the problem(s).


But it really needs to be looked at by a tech.


Clinton

my macbook pro won't start up

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