3 Replies Latest reply: Nov 20, 2012 2:26 PM by diesel vdub
applepeer Level 1 Level 1 (0 points)

First black Iphone 5 bought the 16th of November right out of the box with a small scratch on the edge.

the Apple store did not want to exchange it with a brand new one, only a refurb. I refused.

My operator change it the following day with a brand new retail box, the second one has a small scuff

on  the volume down button.

Apple knows thes defects, but do not want to exchange them for brand new retail box.

They say you have to buy it from an Apple store.

Mine was bought from telecom shop with a phone contract.

Is there any issue for this.

Any help would be appreciated.

Thanks.


iPhone 5