1 Reply Latest reply: Nov 21, 2012 8:53 AM by planb77
0tech Level 1 Level 1

Can anyone tell me why my ipod classic suddenly is not recognized by itunes? It no longer shows up in my devices.

iPod classic, Mac OS X (10.6.4)
  • planb77 Level 7 Level 7

    What have you tried so far in terms of troubleshooting this issue?  Are you plugging the iPod into a high powered USB 2.0 port on the back of your Mac? Have you tried a different USB cable?


    What happens if you try to reset the device with it still connected to the Mac?

    How to reset iPod


    Has this iPod ever worked on this Mac or is this the first time you have time you have tried connecting it?


    Have you carefully worked through each and every single suggestion in this Apple support document?

    iPod not recognized in iTunes and Mac desktop