Ipod Touch is froze & won't restore with Itunes

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Ipod Touch is froze & won't restore with Itunes

My ipod touch was froze on the connect to itunes screen. I tried connecting to my laptop as well as my husbands desktop to restore the ipod and neither will work. On both computers it gets to the part about verifying the ipod (not the software) with apple and it shuts down and gives me an error code. On my laptop I get error code 9 and on the desktop I get error code 3194. I've looked over the information regarding both error codes, I've tried a few things including turning my firewall off and I still can't get the ipod to restore! Any suggestions for me?

iPod touch

Posted on Nov 20, 2012 7:57 AM

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Answer 1

Nov 20, 2012 8:22 AM in response to elaldinger

Mine has done the same thing and i also need help

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Answer 2

lllaass

Level 10

210,411 points

Nov 20, 2012 9:13 AM in response to elaldinger

See the actions for that error here:

iTunes: Specific update-and-restore error messages and advanced troubleshooting

iPhone Error 3194 - How to Fix iTunes Error 3194?

Fix Error 3194 from iTunes during iPhone restore

Error 9

This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB troubleshooting, using a different USB dock-connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.

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