11 Replies Latest reply: Dec 1, 2012 6:44 AM by planb77
FeliciaM23 Level 1 (0 points)

I have an ipod classic 160 GB and its not old, I just recently brought it. It plays music just fine but when I try to upload a video of any sort onto it, the message pops up that says its not playable on this ipod. That's when I try to click and drag... When i put it in my library and i tried to sync it over, it deleted all my music!!!!!!!!! and the video still didnt go on! I've called apple support, they couldnt figure it out , I tried converting it and that didnt work and my ipod is up to date. I even brought videos from the itunes store and it still wouldnt go on even though it was in standard definition, so I ended up having to get a refund from the store. I cant figure out what is wrong and my ipod does say it should be able to play video will someone please help me? Thx

iPod classic