1 Reply Latest reply: Nov 20, 2012 1:00 PM by GrumpyGator
moonbe Level 1 (0 points)

When I want to restore from my backup, it keep showing me. ITunes could not restore the IPad Michelle's iPad  3 because an error occurred.


Like it not telling me what type of error is it.


Can you telling what type of error is?

iPad (3rd gen) Wi-Fi, iOS 6.0.1, When I want to restore from my back
  • GrumpyGator Level 5 (4,565 points)

    Well, no.

    But make sure iTunes is updated to v. 10.7, reboot computer and iPad by pressing and holding both the home and sleep/wake buttons at the same time until the apple logo appears on the screen, then let go.

    Make sure that you don't have any anti-virus software or other security software running.

    Try another USB port or cord.

    Try another computer.