Messages app won't let me sign on (thinks my password is wrong)

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Level 1

11 points

Messages app won't let me sign on (thinks my password is wrong)

Messages has been working fine up until a couple of days ago. Now when I try to login, I enter my Apple ID and password and it rejects my password. After it failed, I went into iTunes store and clicked on Account from the store homepage. Even though you may already be logged into the store, going to the Account page always requires you to enter your Apple ID and password again. And it worked fine so I know nothing went screwy with my AppleID or password on Apple's end. So the problem seems to be with the Message application in 10.8.2.

Any idea what's going on?

~ Rob

MacBook Pro, OS X Mountain Lion (10.8.2)

Posted on Nov 20, 2012 1:48 PM

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Answer 1

Munas

Level 4

1,270 points

Nov 20, 2012 1:50 PM in response to caspersgrin

have you modified your /etc/hosts file?

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Answer 2

caspersgrin Author

Level 1

11 points

Nov 20, 2012 1:58 PM in response to Munas

Nope. The last time it was modified was October 20 and I don't remember touching it, so it might have been an update that touched it, but the problem didn't originate that far back.

Here's the contants if that's helpful:

##

# Host Database

#

# localhost is used to configure the loopback interface

# when the system is booting. Do not change this entry.

##

127.0.0.1 localhost

255.255.255.255 broadcasthost

::1 localhost

fe80::1%lo0 localhost

~ Rob

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Answer 3

Munas

Level 4

1,270 points

Nov 20, 2012 2:03 PM in response to caspersgrin

It look good.

Do you have the only account on Messages. I ask because it might be that not Apple but, let's say google account is asking you for a password.

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Answer 4

caspersgrin Author

Level 1

11 points

Nov 20, 2012 3:00 PM in response to Munas

Possible, I suppose as I do have GMAIL Chat configured by disabled. When I try to enable it, I enter my Google ID and password and it comes right up. When I try to access iMessage, I am specifically propted for my Apple ID and password, but when I enter them it fails. Just for grins, I enter my Google credentials instead, and as expected, that fails too.

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Answer 5

Munas

Level 4

1,270 points

Nov 20, 2012 3:21 PM in response to caspersgrin

If you go messages > preferences > accounts and click on details next to your account - it should prompt for password - is your password accepted here?

Open console and see what log entries are when you submit your password and when it fails, log might be more talkative

Just an idea...

If your Mac is of 2012, Apple today released 10.8.2 supplemental update that should fix keychain issues.

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Answer 6

Nov 22, 2012 1:45 PM in response to caspersgrin

Hi,

I would also go to the Applications/Utilities folder and open Keychain Access.

Find the iMessages Authorisation item under the passwords section.

Double click it to bring up the Info panel

Use the Access Control tab.

If restricted it should list IMAgent, Messages and IMCore at least

9:45 PM Thursday; November 22, 2012

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

 iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images."  No, Seriously

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