HT204621: Troubleshooting wireless mouse and keyboard issues

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PalmBeachGirlLaurie

Q: Wireless keyboard turns on but can not type.  Can not do any of the trouble shooting I read about because I can not type my password .... Please Help

The Apple wireless keyboard will not work.  Batteries are new, light is on & goes into search mode.  Worked fine yesterday, today - wont type.  Can not do any of the troubleshooting I read about online because I can not type my login.  Is there a lock key I may have hit by accident and can unlock?  The bluetooth is working because my wireless mouse works...Please Help

iMac, Apple wireless keyboard

Posted on Nov 20, 2012 3:23 PM

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Q: Wireless keyboard turns on but can not type.  Can not do any of the trouble shooting I read about because I can not type my p ... more

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  • by Joypen,

    Joypen Joypen Nov 28, 2012 8:53 AM in response to PalmBeachGirlLaurie
    Level 1 (8 points)
    Mac OS X
    Nov 28, 2012 8:53 AM in response to PalmBeachGirlLaurie

    I was just researching the same problem and found this info :

     

    "I figured it out, i had "mouse keys" on.

    To fix go to Preferences>Universal>Mouse> MouseKeys and click off"

     

    sure enough I had the 'mousekeys' on and turning it off - keyboard now working

    hope this works for you