"iTunes cannot backup Iphone "iPhone" because an error occurred"

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"iTunes cannot backup Iphone "iPhone" because an error occurred"

I have been trying (with no avail) for days to backup my iPhone, however continue to receive this error. I have manually deleted my last backups, however continue to get this error. I have also restarted my computer and iPhone, confirmed iTunes is up to date (version 10.7.21) and my ios is version 6.0.1. I restarted my computer after manually deleting old backups from \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\.

I also tried switching to backupb to iCloud...same error message.

I'm scared to delete all of my existing backups especially if I need to eventually restore my phone. If anyone has any suggestions, it would be greatly appreciated!! I am using a windows 7 pc.

iPhone 4S, iOS 6.0.1

Posted on Nov 20, 2012 8:00 PM

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Answer 1

Step-M

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Feb 21, 2013 4:03 AM in response to beezlaweez

Did you ever fix this. I have the same issue, and nothing is working for me...

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Answer 2

beezlaweez Author

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Feb 24, 2013 9:07 PM in response to Step-M

Hey. Yes, I did fix it but I had to restore my iPhone. I transferred everything to a file on my computer (songs & pictures) and restored the phone. After I restored the phone, I transferred everything back and backed up the phone and it worked. I haven't had any problem since then. Have you tried deleting your last successful backup first? If not I would try that before restoring.

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Answer 3

cos mac99

Level 1

105 points

Apr 3, 2013 2:27 PM in response to beezlaweez

I did a complete restore. Spent days reorganizing my phone, made 1 backup and now I get the same error message, "cannot backup iPhone because an error occured" I give up. It's not fixable.. I guess I just have to hope that I never need to restore because all I have is that one backup.

I have tried 3 differnet Macs, three different cables.. same error so it MUST be the iphone 4S. I also have the latest iOS 6.1.3 and iTunes 11.0.2

What is wrong with Apple these days??? What happened to "it just works"??

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