9 Replies Latest reply: Dec 5, 2012 2:25 AM by Neville Hillyer
2Trusting Level 1 (0 points)

Everytime I log into hotmail.co.uk via SAFARI I either get a screen which looks very odd and is unresponsive apart from "sign out"   OR get the standard screen which is also unresponsive and will only "sign out". All clicks on anything else do not function.  I have to use FIREFOX to access my email account. Can anyone help? I have already tried going into "develop - user agent- safari 5.1mac" etc but "develop-OpenPageWith" had googlechrome and never changes.


Essentially I have no clue. Also there seem no online clues. Please help?

MacBook, Mac OS X (10.5.8)
  • BDAqua Level 10 (122,286 points)

    Hi, are you using any Safari Add-ons at all?


    To find out if it's system wide or user specific, try this...


    Open System Preferences>Accounts, unlock the lock, click on the little plus icon, make a new admin account, log out & into the new account.


    Does it work in the new account?

  • 2Trusting Level 1 (0 points)

    Phew!!! It's taken me 20 minutes just to find how to reply to your reply.


    So I logged out and logged in as a guest account, went into Safari , loaded hotmail, logged into my email account and the same very long page opened up with some parts out of kilter. One difference is it let me open emails but I had to scroll down a while to see it. To reply though, it starts doing odd things from a tiny text box so I quit. Back again to firefox. Since I first used firefox last week, this Safari issue has nevetr gone away.


    What are "add ons"? I haven't put anything on recently so I have no idea what your question is asking me?



  • BDAqua Level 10 (122,286 points)

    As far as plugins, might look in...


    /Library/Internet Plug-Ins/


    /Users/YourUserName/Library/Internet Plug-Ins/


    Installed any new Fonts lately?

  • 2Trusting Level 1 (0 points)

    Thanks for your response. Nothing installed recently!

    Now to your / linguo.


    All I see is folders that I might send to the Trash. So what's this about the language you typed? Am I supposed to be inside a folder somehow?




    By the way, I have done nothing apart from use Firefox and its automated LSO cookie removals. Since then, hotmail uk is void in Safari!

  • BDAqua Level 10 (122,286 points)


    Sorry, that'd be the folder with your house icon on it.


    But can you post a screen grab of what you're seeing?


    Here's my Hotmail using Safari 4.0


    Here it is using SeaMonkey...


    And though I never use it, my account is blocked due to supposed SPAM, can't unblock it without a cell phone, & I've never even touched a cell phone, much less own one.

  • Neville Hillyer Level 4 (1,865 points)

    Have you turned JavaScript off for Safari? I am using Leopard at the moment  but my Safari Security Preferences are as follows - check that yours are similar.


    Picture 1.png

  • 2Trusting Level 1 (0 points)

    I tried all these recommendations. Safari is now defunct on all Hotmail. Also it crashes on almost every logout then takes ages to reload the next time around.


    I've submitted to default to Firefox!


    Maybe I have been scammed into this by some browser wars, but unless Apple respond to reports and I can access ways of overcoming these NEW TO ME issues, my hands are tied into dropping Safari for the first time ever.


    Sad but ????

  • BDAqua Level 10 (122,286 points)
    I thought Safari was bullet proof????


    Possibly the worst browser you could use, but great for Apple tracking all you do.


    I've reported several dozen errors to Apple with no response or clue as to how to remedy ANY of them.


    Did you submit the error report to ther Round File?


    Jst submitted this to MS...


    Outlook is a worse interface, possibly the worst interface I've seen, & not very compatible.

  • Neville Hillyer Level 4 (1,865 points)

    The best advice I can give you it to use gmail rather than hotmail and use Apple Mail rather than a browser for email.


    If after that change you still have difficulties you should consider backing up all data to an external disk and repairing your disk and permissions.


    If things still don't work properly erase your disk (AFTER BACKING UP EVERYTHING to an external disk) and reinstall your OS.