Downgrade App store bought version of ARD admin?

Question

Downgrade App store bought version of ARD admin?

I bought ARD admin 3.5.3 via the App Store a while back to control computers at work from home on my Macbook Pro 17 inch late 20122 occasionally and it worked great.

Following the 3.6.1 upgrade, all attempts to connect to any computer at work crash the Netgear incoming broadband router. This is with the ports mapped to various single macs to control, mostly running Snow Leopard.

I wanted to downgrade to 3.5.3 and followed the tip here exactly

https://discussions.apple.com/thread/4268565?answerId=20292728022#20292728022

But since this is from a support/download version of the Admin tool, it asks for the serial again, which I never received as it was an App store purchase.

I can only now re-install 3.6.1 from the App Store.

Does anyone know a way of getting the older version from the App Store? Maybe I'm missing a very obvious trick here (like a "Legacy versions" button?).

Many thanks in advance

James

MacBook Pro, Mac OS X (10.7.4)

Posted on Nov 21, 2012 3:28 AM

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Answer 1

Nov 21, 2012 7:54 AM in response to James Milner-Smyth

I have a similar issue - I have 3 copies of ARD 3.6.1 running perfectly on Lion systems - but also one "old" PPC Tiger system which detect as running ARD 2.2 (though I never actually installed 2.2 I assume it built into Tiger). I think ARD 3.4 is compatible with Tiger but wonder if anyone has got thise to work somehow as I also don't have relevant serial numbers.

Fortunatly remote access does work to the Tiger system but some of the other function don't work (e.g. remote package install).

Regards,

Shawn

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Answer 2

Nov 21, 2012 8:28 AM in response to Shawn Grinter 2

One update - I've discovered the ARD Client install for 3.4 so am now managing to run that OK! So the question now is only for ARD Admin. :-)

Regards,

Shawn

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