1 Reply Latest reply: Nov 21, 2012 9:30 AM by planb77
madrumr Level 1 (0 points)

When I connect my ipod to 2 different Mac computers, it will charge but is not showing up in itunes for sync. What happened?

iPod nano, Mac OS X (10.7.5)
  • planb77 Level 7 (32,315 points)

    What have you tried so far in terms of troubleshooting this issue?  Are you plugging the iPod into a high powered USB 2.0 port on the back of your Mac? Have you tried a different USB cable?


    What happens if you try to reset the device with it still connected to the Mac?

    How to reset iPod


    Has this iPod ever worked on this Mac or is this the first time you have time you have tried connecting it?


    Have you carefully worked through each and every single suggestion in this Apple support document?

    iPod not recognized in iTunes and Mac desktop