How many clients do you have in ARD in total?
Have you considered leaving ARD running on your computer? That way, when you need it, all you have to do is un-mimize ARD without the wait time.
On average, how many of the 20 clients take more then 1-2 minutes to get past 'Authenticating' ? I ask because if it's just one or two computers, You could try deleting the IP address in the computer record to force ARD to reconnect to a client.
When a client is displaying Authenticating can you still connect to it?
Hi Sorry I had forgotten I posted this, so thanks for the update
We have approx 120 clients, Currentl ARD is running on the XServer
Out of the 20 to take more then 1-2 mins i would say 18
When clients is displaying Authenticating yes I can remote view, but I cannot process any install. copies or other also the connection process seems a lilttle longer then normal.
I am having the same issues. The status of my machines is rarely accurate. Often times the machine appears Offline and I am able to observe without issues.
Sometimes just Quitting the application and opening it back up helps but not always.
I have started investingating whether it might be a flaky ARD install or just a DNS issue on my server.
If anyone has insight please share.
UPDATE: Note sure if this will help anyone but it has helped us.
Since posting this we have upgraded the workstations/server OS we are now running Lion & MLion and for a while it was running fine then about 1 month ago it started dropping connections, I have since had all the MAC workstations changed from dynamic to static IPs and this seem to be helping.
In our situation this is manageable and at some point I will set the IPs by station setup scripts in deploy studio.