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Q: Apple store will not repair my iMac!!!

I have just returned from the Apple Store Southampton with my faulty 24-inch iMac Intel(MA456LL) (Late 2006) who have informed me that I need a new video card but unfortunately because the computer is over 6 years old it is now classed as VINTAGE (what a joke!) that they no longer manufacture or supply parts and refuse to service this particular model. Apple ran their diagnostic tool and everything else was OK. I paid nearly £2000 when I purchased the iMac back in 2006 so I am very reluctant to dispose of this computer, but I am unable to source a replacement video card as it is discontinued. I am quite disgusted by Apple, who by no longer producing the video card have now rendered my iMac completely useless. I only used the iMac for surfing the internet and watching TV, so classed myself a light user, surely a £2000 computer should last longer than 6 years?!! Does anyone have any suggestions on perhaps where I could locate an nVidea GeForce 7600GT 256MB video card on anyone who could fix my iMac? I have trawled the internet trying to locate one but to no avail.

I have taken my iMac to a local independent computer repair store and explained my predicament but they want £80 to dismantle and diagnose the fault (which Apple have already confirmed) and then should they not be able to locate an original replacement video card use an alternative (assuming they can find one that fits) but they cannot guarantee for sure, so I could end shelling out more money for nothing. If anyone who works for Apple is reading this then perhaps you can give me a sensible suggestion of what else I can do to resolve the problem. Thanks.

iMac

Posted on Nov 21, 2012 4:11 PM

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Q: Apple store will not repair my iMac!!!

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