0 Replies Latest reply: Nov 21, 2012 5:50 PM by Jess8985
Jess8985 Level 1 (0 points)

The last few months I have been having a problem with the connection between my iPhone 4s and Sprint's service.  It keeps going into "Searching...." mode.  I have contacted them a few times now and have tried all of the tricks they've told me to do.  They all got my phone to work again, but only for a short amount of time.  Today I was told to do a backup using my icloud and then do a hard reset.  I just got done doing both of those, but my phone won't activate.  I keep getting a message to try using iTunes (I am trying to use iTunes).  Why won't my phone activate now?  What can I do to get it to work again?

iPhone 4S, iOS 6.0.1