URGENT PLEASE HELP: iTunes Will Play Songs With No Sound.

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Level 1

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URGENT PLEASE HELP: iTunes Will Play Songs With No Sound.

Hello all. I recently did the following and significantly screwed up my iTunes:

-Tried to move my directory to an external hard drive.
-This didn't work, so I then had to reload my iTunes.
-I did this by doing the standard copying the .xml library file to the desktop, deleting the old library files and importing the new .xml into the iTunes.
-However, I now have music in my iTunes, but when I click on files, they'll play but with no sound. No exclamation point comes up next to them to signal they're missing, but just no sound.
-Tried uninstalling and then reinstalling the latest iTunes. Still nothing.

I also tried dragging a random song into iTunes to see whether it was just a directory mix-up still, but no dice. Right now, the directory for my iTunes is Macintosh HD:Users:name:Music:iTunes:iTunes Music.

Please help!!!!

PowerBook G4, Mac OS X (10.4.6)

Posted on Apr 21, 2006 11:02 AM

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Answer 1

macmenno

Level 6

10,080 points

Apr 21, 2006 11:56 AM in response to sarasmile

In your efforts to restore the library, you might by accident have set the volume slider of iTunes to the left.

If that is not the cause of your silent songs, play one of them with QuickTime player. Still no sound? check the sound setting in the System Preferences.

Hope this helps.

M

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Answer 2

sarasmile Author

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Apr 21, 2006 12:06 PM in response to macmenno

Unfortunately, neither worked. Both the volume on iTunes/Quicktime and the master volume are up all the way. But the songs still won't play on either iTunes or Quicktime.

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Answer 3

macmenno

Level 6

10,080 points

Apr 21, 2006 1:19 PM in response to sarasmile

Did you take a look at the 'Mute' checkbox in System Preferences?
Does your powerbook play any sound at all?

M

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Answer 4

sarasmile Author

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Apr 21, 2006 1:40 PM in response to macmenno

Thank you, that was an excellent call. My computer doesn't have any sound at all. And the mute box isn't checked, everything's at full volume. Is this a soundcard issue?

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Answer 5

sarasmile Author

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Apr 21, 2006 2:32 PM in response to sarasmile

Thank you so much for your help. After doing some research, it seems there was a switched device input. It's now back to normal. Thanks again!

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Answer 6

macmenno

Level 6

10,080 points

Apr 21, 2006 2:42 PM in response to sarasmile

Well, that could be, but before thinking of an hardware issue, first check all possible software settings.
Try this:
In System Preferences>Sound there are two volume sliders.
Set the Output volume about halfway. Now move the Alert volume slider just a little bit. This normally will invoke the Mac to play the selected alert sound.

Still no sound?
Can you connect a headphone to the PB?
If yes, does it have sound?

M

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