HT203384: iCloud: Troubleshooting the Find My iPhone app

Learn about iCloud: Troubleshooting the Find My iPhone app
Oz2022
Level 1 (0 points)

Q: I had my iphone set up to be tracked as registered with iCloud and it had been using it for a year one day it said no devices registered and stopped working why???

I had my iphone set up to be tracked as registered with iCloud and it had been using it for a year today it said no devices registered and stopped working even though i tracked the selected iphone 4 device an hour earlier why did it do this???

iPhone 4, iOS 6

Posted on Nov 21, 2012 8:01 PM

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Oz2022

Q: I had my iphone set up to be tracked as registered with iCloud and it had been using it for a year one day it said no devices regi ... more

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  • by randers4,

    randers4 randers4 Nov 21, 2012 8:17 PM in response to Oz2022
    Level 9 (62,891 points)
    Nov 21, 2012 8:17 PM in response to Oz2022

    Could be a lot of things.  Apple's servers may have had a temporary outage, your phone may have temporarily lost it's connection to the internet, etc.  Try going to Settings>iCloud>Find My iPhone, then turn it Off, wait a minute or so, then turn it back On.

  • by Oz2022,

    Oz2022 Oz2022 Nov 21, 2012 8:50 PM in response to randers4
    Level 1 (0 points)
    Nov 21, 2012 8:50 PM in response to randers4

    So basically the phone I was tracking was working an hour earlier it had no signal at times when it did pick up a signal it located it easily but an hour later the message came up no devices registered when my friend returned home I Checked the device I was tracking to make sure find my iphone was on but it was off and my friend didnt turn it off so my question is why did it turn itself off???

    Confused?

  • by randers4,

    randers4 randers4 Nov 21, 2012 8:52 PM in response to Oz2022
    Level 9 (62,891 points)
    Nov 21, 2012 8:52 PM in response to Oz2022

    No idea.   Shouldn't have been possible to turn off by itself, but stranger things have happened.  Hopefully it won't happen again.