1 Reply Latest reply: Nov 22, 2012 2:58 AM by LaPastenague
candpbrowning Level 1 Level 1 (0 points)

Hi our time capsule has been working fine up until last week we came home and realised it was off. We unplugged it and left it over night. We turned it back on in morning adn seemed to be working fine. our wireless was working like normal but we have now realised its not doing back ups and when we go looking for it it cant be found. any help would be awesome tx

  • LaPastenague Level 8 Level 8 (46,065 points)

    How old is it?? What is the actual model number from the base.. A1xxx???


    Is the front LED on?


    Can the airport utility find it? If not plug it directly into a computer by ethernet, reset to factory and start over.


    That will not harm the backups on the hard disk it only resets the router settings.