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"The disc burner is in use by an application other than iTunes."

I'm trying to burn an audio CD with a playlist I've created--followed the directions as posted online by Apple but I get an message that tells me the disc burner is in use by another application. I've made iTunes my default player and ever restarted the computer. I put a recordable and rewriteable discs in to try different types of blank discs. The disc burner is working properly--how do I fix this problem??? Help!

Hp pavilion ze5500 Windows XP

Posted on Apr 21, 2006 12:14 PM

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7 replies

Apr 21, 2006 12:49 PM in response to lost_little_fairy

I also ran a CD diagnostics--this was what came back to me although it's gibberish to me:

Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Hewlett-Packard Pavilion ze5500 (DM767A)
iTunes 6.0.4.2
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.2
LowerFilters: PxHelp20 (2.0.0.0),
UpperFilters: GEARAspiWDM (2.0.4.3),
Video Driver: RADEON IGP 345M\RADEON IGP 345M

Found aspi32 running.

IDE\DiskFUJITSU MHS2060AT_______________________8006___, Bus Type ATA, Bus Address [0,0]
IDE\CdRomHL-DT-ST RW/DVD_GCC-4241N_______________0C27___, Bus Type ATA, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.

Current user is administrator.

D: HL-DT-ST RW/DVD GCC-4241N, Rev 0C27
Drive is empty.

The last failed audio CD burn had error code -128(0xffffff80). It happened on drive D: HL-DT-ST RW/DVD GCC-4241N on -128(0xffffff80) media at speed 0X.

Hp pavilion ze5500 Windows XP

Apr 21, 2006 1:00 PM in response to lost_little_fairy

I get an message that tells me the disc burner is in use by another application.

hmmmm. maybe we could try to track down that application by a process of elimination.

let's try switching off all other applications (including terminate-and-stay-resident programs) prior to a burn. the following instructions are given in the context of installation errors, but the techniques are applicable.

Close Applications Running in the Background

if we can get itunes to burn at all under those circumstances, we might then be able to work out which of the applications that were disabled is/are causing causing the grief.

love, b

Apr 28, 2006 12:41 PM in response to lost_little_fairy

drat.

just checking on something. it's been a while since i had looked at this document, but it was updated yesterday, and there were some things on there that were new to me. is there anything new showing up there that you haven't tried yet in the course of your troubleshooting-to-date?

iTunes for Windows: Additional troubleshooting for burning issues

love, b

Apr 28, 2006 9:11 PM in response to b noir

Did that and pulled up a device manager to make sure the settings for my disc burner was correct. Didn't solve problem either...I pulled some hair out and ran to Radio Shack for a FM adapter for the doggone iPod. I would say it was a $30 therapy 🙂. Even got some batteries to listen to my iPod on the way home--works just as well! Thanks for your help!

Apr 29, 2006 5:05 PM in response to b noir

Lost little fairy, If you used task manager and looked at the "Application" tab you still may have programs running in the background, The app tab only shows forfrount running programs, not ones running in the background.

Try using MSCONFIG to disable programs from running and turn them on one by one or in groups. The details on doing this can be found below

http://docs.info.apple.com/article.html?artnum=302538

"The disc burner is in use by an application other than iTunes."

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