1764 Views 7 Replies Latest reply: Apr 29, 2006 5:05 PM by pac_80
I also ran a CD diagnostics--this was what came back to me although it's gibberish to me:
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Hewlett-Packard Pavilion ze5500 (DM767A)
CD Driver 220.127.116.11
CD Driver DLL 18.104.22.168
LowerFilters: PxHelp20 (22.214.171.124),
UpperFilters: GEARAspiWDM (126.96.36.199),
Video Driver: RADEON IGP 345M\RADEON IGP 345M
Found aspi32 running.
IDE\DiskFUJITSUMHS2060AT_______________________8006___, Bus Type ATA, Bus Address [0,0]
IDE\CdRomHL-DT-STRW/DVD_GCC-4241N_______________0C27___, Bus Type ATA, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Current user is administrator.
D: HL-DT-ST RW/DVD GCC-4241N, Rev 0C27
Drive is empty.
The last failed audio CD burn had error code -128(0xffffff80). It happened on drive D: HL-DT-ST RW/DVD GCC-4241N on -128(0xffffff80) media at speed 0X.
Hp pavilion ze5500 Windows XP
I get an message that tells me the disc burner is in use by another application.
hmmmm. maybe we could try to track down that application by a process of elimination.
let's try switching off all other applications (including terminate-and-stay-resident programs) prior to a burn. the following instructions are given in the context of installation errors, but the techniques are applicable.
Close Applications Running in the Background
if we can get itunes to burn at all under those circumstances, we might then be able to work out which of the applications that were disabled is/are causing causing the grief.
just checking on something. it's been a while since i had looked at this document, but it was updated yesterday, and there were some things on there that were new to me. is there anything new showing up there that you haven't tried yet in the course of your troubleshooting-to-date?
iTunes for Windows: Additional troubleshooting for burning issues
Did that and pulled up a device manager to make sure the settings for my disc burner was correct. Didn't solve problem either...I pulled some hair out and ran to Radio Shack for a FM adapter for the doggone iPod. I would say it was a $30 therapy . Even got some batteries to listen to my iPod on the way home--works just as well! Thanks for your help!
Lost little fairy, If you used task manager and looked at the "Application" tab you still may have programs running in the background, The app tab only shows forfrount running programs, not ones running in the background.
Try using MSCONFIG to disable programs from running and turn them on one by one or in groups. The details on doing this can be found below