IMac snow leopard will not boot - it's my daughters

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Level 1

5 points

IMac snow leopard will not boot - it's my daughters

Hi and Happy Thanksgiving to all.

Both my daughter and I have IMacs circa 2007. I can handle mine which (I think) runs the same OS. 10.4 I believe.

Snow Leopard (not Lion)

On power up after SNC reset and PRAM reset with install disc etc and holding dowb C for long time (as well as other keys (option) the machine is still looking dead. Grey blue screen and usually spits out install DVD.

Can anyone help? I have erased the hard drive since the flashing folder icon, and repartitioned it. I cannot get it to da more than start and stay on and that's it;.

Please advise! I know Mel has lost all her data and I have to do a clean install but NOTHING seems to work!

Mel did not back anythihng up for years. She has no backup which shows I am a lousy mom.

Sandy and Melissa

MacBook Pro, iOS 5.0.1

Posted on Nov 22, 2012 9:04 AM

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Answer 1

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Klaus1

Level 9

52,749 points

Nov 22, 2012 9:51 AM in response to sandz

I can handle mine which (I think) runs the same OS. 10.4 I believe.
Snow Leopard (not Lion)

Very confusing!

OS 10.4 is Tiger. Snow Leopard is 10.6. In between was Leopard 10.5.

Please check what OS you are running.

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Answer 2

sandz Author

Level 1

5 points

Nov 22, 2012 12:07 PM in response to Klaus1

You are correct. It is between the 2. I tried with the disks for Leopard.

Nothing worked. Even total clean install. I found a bunch of dirt there too. I tried resetting PRAM and SMC nothing for 3 days and daughter is a grown girl who should be doing this on her OWN.

Anyhow thanks so much for taking time to answer.

Sandy

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